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Software Consultancy

Whether you need general advice, expertise in a specialist field of knowledge, a combination of certain unique skills that you can’t find elsewhere or just simply “a helping hand”, we are always happy to oblige. Based in Berkshire, UK, our approach to software consultancy is simply to find you the best and most cost effective solutions to your IT problems.

While we can do all the work for you, we also recognise that to keep costs low you may prefer to do as many tasks in house as possible. Therefore, we pride ourselves on our professional unbiased approach to guiding you through the process of choosing which products will be best for you to use and how to use them.

Business Analysis

Most organisations today rely on computers and information technology for conducting business and operating efficiently. Therefore, it is vital that your organisation has access to reliable and accurate business information, and that the correct systems are in place to make the best use of that information.

By analysing your business systems and identifying where technology is letting your business down, we can transform your organisation. Our software consultancy experience enables us to quickly assess the systems within a business, and propose the strategies that will help the business to evolve and grow, becoming more efficient and profitable.

With Unicorn, progressing your organisation’s systems and data to the next level doesn’t need to be a vastly expensive or time consuming experience. Our goal is simply to provide you with effective strategies that can be quickly and easily implemented. In many cases, we find there are simple, cost effective ways of helping organisations that are performing moderately well to maximise your profits through well designed software and clean, accurate data.

Business Intelligence

Making the right business decisions isn’t always easy, but your business data gives you concrete evidence on which to base those decisions. The key is in knowing how to access, understand and interpret all the information that is already at your fingertips.

This is where business intelligence (BI) tools enter the arena. They enable you to gather and analyse data from different sources, and present them in easy to read tables, charts or graphs of your choice. Typical examples of the types of information users of BI tools want are: sales revenue by product, or the costs associated with running departments.

Choosing the right BI tool

There are plenty of business intelligence (BI) tools, e.g., Dynamic AI, available on the market to help you analyse and drilldown on your data. But which one is right for you and how do you decide between them?

We understand the importance of business intelligence and the value of your data. We know which tools and techniques to employ to ensure that the value of your data is maximised, giving you a competitive edge.

We offer a range of business reporting and business intelligence tools, and we will gladly talk through your requirements with you and advise you which of our products is most suitable for you. 

Don’t just scratch the surface

While business intelligence tools and report writers are relatively easy to setup and use, knowing from a business perspective what to search for within your data is the more challenging part of the exercise. If you’re not sure what you should be looking for the resulting reports will be of no use.

In many cases, users of business intelligence tools use only a small subset of the available features. If you feel you’re not getting the best from your business intelligence solutions, we can advise you on how to gain better results.

Application Support

Millions of pounds are lost every year by companies, large and small, wasting time when they run into problems with their software. Many of these problems turn out to be trivial but already the time is lost.

Over the years, Unicorn has gained a sound understanding of the needs of its client base. We are renowned for providing a high quality, fast and efficient service to our clients and for helping them to overcome the difficulties presented by technology. We are flexible in our approach because we recognise that no two clients have the same requirement. Therefore our services are tailored to suit the needs of our clients at all times.

So, if you feel that your technical team could do with a little help, if you are short of technical expertise or you simply want to know that we are here to support you, then contact us.

For small organisations in particular, supporting computer systems that are used on a daily basis can be a costly operation. With your business relying on your computer systems, downtime can be expensive. Employing technical staff with both the expertise to assist users and the knowledge to restart systems that have failed, is a significant, additional cost.

We at Unicorn, consider customer support to be of primary importance and pride ourselves on our high level of customer service. We aim to provide you with the peace of mind that your software support is in safe hands.